Emergency Water Extraction

Your first priority should be safety. If the water is near electrical outlets or appliances, turn off the main power supply if it’s safe to do so. Avoid entering areas with standing water if you suspect electrical hazards. Then, contact a professional emergency water extraction service like ours immediately. If possible, stop the source of the water if it’s a burst pipe or overflowing fixture.

We understand the urgency of water emergencies. Our goal is to respond to your call and have a team on-site within 45 minutes of your initial contact. Rapid response is crucial to minimizing damage and preventing secondary issues.

While a wet/dry vac can remove surface water, it’s rarely sufficient for comprehensive water removal. Professionals use industrial-grade pumps and powerful vacuums that extract significantly more water, including from subfloors and hidden cavities. More importantly, we have the tools to detect hidden moisture and the expertise to prevent mold growth, which is a common problem after water damage.

We utilize state-of-the-art equipment, including high-capacity submersible pumps for large volumes of water, powerful truck-mounted or portable extraction units for thorough water removal, and advanced moisture meters and thermal imaging cameras to detect hidden moisture. We also use high-volume air movers and commercial dehumidifiers for the drying process.

The initial water extraction phase usually takes between 2 to 4 hours, depending on the volume of water and the size of the affected area. However, the complete drying process, which includes using air movers and dehumidifiers to remove all residual moisture, can take 3 to 5 days. We continually monitor moisture levels to ensure thorough drying.

Yes, our team will carefully move furniture and other salvageable belongings out of the affected areas to prevent further damage and facilitate thorough water extraction and drying. We aim to protect your possessions to the best of our ability.

Preventing mold is a critical part of our process. After extracting standing water, we use industrial air movers and dehumidifiers to rapidly dry out the affected area, significantly reducing the humidity levels that mold needs to thrive. We also use moisture meters to ensure all hidden moisture is eliminated. If mold is already present, we offer a specialized mold remediation service.

While we do not directly handle insurance claims, we can provide detailed documentation of the damage and the services performed. This includes photographs, moisture readings, and a clear record of our restoration process, which can be invaluable when filing your claim. We can also communicate directly with your adjuster if needed.

 It depends on the extent of the damage and safety concerns like electrical hazards or compromised structures. For minor water damage, it might be safe. However, with significant water, especially if it’s from a contaminated source or if electrical systems are affected, we often recommend vacating the premises until the area is deemed safe by our technicians.

Once the area is completely dry, our focus shifts to the repair and restoration phase. This involves assessing any damaged materials that could not be saved, planning for necessary repairs, and rebuilding or replacing elements to return your property to its pre-loss condition. We’ll work with you to outline these next steps.