Privacy Policy

Last updated: October 2026

This Privacy Policy explains how National Emergency Water Damage Experts (“we,” “us”) collects, uses and shares information when you visit this website, call our phone number or request a callback.

Information We Collect

• Information you give us: when you request a callback, we collect your name, phone number, city or ZIP code and any details you choose to share about your situation.
• Phone calls: calls to our number are routed through a call tracking service, which records information such as your phone number, the time and length of the call and the page you called from. Calls may be recorded for quality and training purposes.
• Usage information: like most websites, we collect information about how you use the site, such as pages visited, the device and browser you use and general location, through cookies and similar technologies.

How We Use Information

• To connect you with an independent, licensed restoration company that serves your area and to arrange a callback.
• To respond to your request and follow up about your service.
• To understand how visitors use the site and improve it.
• To measure the performance of our website and advertising.
• To comply with legal obligations and protect against fraud or misuse.

How We Share Information

We share the information you provide with the independent restoration company that will respond to your request, so they can contact you and provide service. We also use service providers, such as call tracking, website hosting and analytics providers, who process information on our behalf. We may disclose information if required by law. We do not sell your personal information.

Cookies and Analytics

We use cookies and similar technologies, including Google Analytics, to understand site traffic and measure actions such as phone call clicks. You can manage your cookie preferences through the cookie banner on this site and through your browser settings. Learn more about how Google uses data at Google’s partner sites policy.

Data Retention and Security

We keep information only as long as needed for the purposes described here or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Your Choices

You can choose not to provide information, adjust cookie settings, or ask us to access, correct or delete information you have provided by contacting us through our contact page.

Children

This website is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact

Questions about this policy? Reach us through our contact page.