South Florida Water Damage Service Areas

If you have South Florida water damage right now, call 786-919-0159. A live person answers 24 hours a day and sends a local restoration crew with a fast response. We cover every city in Miami-Dade, Broward and Palm Beach counties, from Homestead in the south to Jupiter in the north.

Water does not wait for business hours. A burst supply line at 2 a.m., an AC drain pan overflowing into a closet, a roof leak during a summer downpour or water coming through the ceiling from the condo above all get worse with every hour. Drywall wicks water upward, wood floors cup, and mold can start in 24 to 48 hours in our heat and humidity. The faster the water is removed and the home is dried, the smaller and cheaper the repair.

Pick your county below to see local information, or just call. You do not need to know which city page to use. Tell the person who answers your address and what happened, and they take it from there.

Water Damage Service Areas in South Florida

Our service area is the three-county South Florida region. Together, Miami-Dade, Broward and Palm Beach counties have 104 incorporated cities, towns and villages plus large unincorporated communities like Kendall, Boca Raton’s western suburbs and The Acreage. One phone number covers all of it.

Miami-Dade County

The most populated county in Florida, with 34 municipalities and a huge unincorporated area. Water damage calls here range from high-rise condos in Brickell, Sunny Isles Beach and Miami Beach to single-family homes in Kendall, Hialeah, Doral and Homestead. Tidal flooding on the barrier islands and older cast iron plumbing in mid-century homes are common local factors.

Water damage restoration in Miami-Dade County

Broward County

Broward has 31 municipalities, from Hallandale Beach and Hollywood up to Deerfield Beach and Parkland. Fort Lauderdale’s canals, the coastal condo corridor along A1A and the planned communities of western Broward each bring their own water risks. The April 2023 storm, which dropped more than 25 inches of rain on Fort Lauderdale in about a day, showed how quickly streets and homes can flood here.

Water damage restoration in Broward County

Palm Beach County

Palm Beach County has 39 municipalities, the most of the three, stretching from Boca Raton to Tequesta and west to the communities around Lake Okeechobee. Coastal cities like West Palm Beach, Delray Beach and Jupiter see storm and roof leaks, while western areas like Wellington, Royal Palm Beach and Loxahatchee deal with heavy rain and drainage flooding.

Water damage restoration in Palm Beach County

Water Damage Help for Every Kind of Leak and Flood

Whatever caused the water, the first job is the same: stop the source, remove the water and dry the structure completely, including the parts you cannot see. From there, the crew repairs or rebuilds what was damaged.

Not sure which service you need? You do not have to know. Describe what happened when you call and the crew will figure out the rest on site.

Why South Florida Homes Get Water Damage

Water damage happens everywhere, but a few causes show up again and again in Miami-Dade, Broward and Palm Beach:

• Air conditioning leaks. AC units run almost all year here. Clogged condensate lines and rusted drain pans quietly soak closets, ceilings and floors, especially in attic and closet air handlers.
• Storms and roof leaks. Summer afternoon thunderstorms and tropical systems drive rain sideways into roofs, windows and sliding doors. Hurricane season runs June 1 through November 30.
• Plumbing failures. Burst supply lines, failed water heaters, washing machine hoses, ice maker lines and slab leaks. Many homes built before the mid-1970s still have cast iron drain pipes that crack and corrode with age.
• Condo leaks between units. In high-rise and mid-rise buildings, one leak can travel down through several floors. Owners, the association and neighbors all end up involved.
• Flooding and sewage backups. Heavy rain, king tides and storm surge can push water into homes and overwhelm drains, sending sewage back up through tubs and floor drains.

What to Do in the First Hour

Safety first. If water is near outlets, appliances or your electrical panel, do not walk through it. Shut off power at the breaker only if you can reach it from a dry spot. Then:

1. Stop the water. Close the main shutoff valve. In most South Florida homes it is near the front of the house or by the water heater. Condo owners can often shut off water at a valve in the unit or ask building staff to help.
2. Call 786-919-0159. The sooner a crew starts drying, the less gets torn out.
3. Take photos and video of the water, the source and anything damaged before anything is moved. Your insurance company will ask for them.
4. Move what you can. Get electronics, documents, rugs and furniture off wet floors. Put foil or plastic under furniture legs.
5. Do not use a household vacuum on water, and do not turn on ceiling fans if the ceiling is wet or sagging.

Insurance and Water Damage in Florida

Most homeowners policies cover sudden, accidental water damage, like a pipe that bursts or a water heater that fails. They usually do not cover slow leaks that went on for weeks, and they do not cover flooding from rising outside water. Flood coverage is a separate policy, through the National Flood Insurance Program or a private insurer.

Condo owners usually carry an HO-6 policy for the inside of the unit while the association’s master policy covers the building structure. When water moves between units, both policies can come into play.

Whatever your coverage, your policy expects you to prevent further damage. Starting water removal and drying right away is part of that. The crew documents moisture readings and photos as they work, which supports your claim. If you run into problems with a claim, the Florida Department of Financial Services runs a free consumer helpline.

Hurricane and Flood Season Preparation

Check your flood zone on FEMA’s flood map, keep photos of your rooms and belongings before storm season, and know where your water shutoff and breaker panel are. After a storm, call as soon as it is safe. Water that sits in a home for days after a hurricane leads to mold and much bigger repairs.

South Florida Water Damage Questions

Helpful South Florida Resources

• FEMA Flood Map Service Center: look up your flood zone.
• National Hurricane Center: storm forecasts and advisories.
• FloodSmart.gov: how flood insurance works.
• Florida Department of Financial Services: insurance consumer help.