Commercial Water Damage Restoration

If water has hit your office, restaurant, store, warehouse or building, call 786-919-0159. A live person answers 24/7 and sends a crew with a fast response anywhere in Miami-Dade, Broward and Palm Beach.

For a business, water damage is not only about the building. Every hour closed costs money, inventory and equipment are at risk, and tenants, customers and employees are affected. Commercial water damage restoration focuses on getting the water out fast, drying the space and keeping as much of the operation running as possible.

Properties We Serve

• Offices and medical practices
• Restaurants, bars and commercial kitchens
• Retail stores and shopping centers
• Warehouses, distribution centers and light industrial buildings
• Hotels, short-term rentals and multifamily buildings
• Condo associations, HOAs and property management companies
• Churches, schools and community buildings

Common Causes of Commercial Water Damage

• Roof leaks: large flat roofs pond water and leak into ceilings, inventory and equipment.
• Fire sprinkler lines: a broken head or pipe releases a lot of water fast.
• Plumbing and restrooms: supply lines, toilets and water heaters.
• Commercial kitchens: ice machines, floor drains, grease lines and dish machines.
• HVAC systems: condensate overflows from rooftop and ceiling-mounted units.
• Flooding: loading docks, ground floors and parking garages during storms.

How Commercial Jobs Are Handled

1. Fast assessment. The crew finds the source, maps the moisture and identifies what is affected.
2. Containment. Affected areas are sectioned off so unaffected parts of the building can stay open.
3. Extraction and drying. Commercial-scale equipment sized for the space, running around the clock.
4. Work around your schedule. After-hours and phased work where possible.
5. Documentation. Photos, moisture logs and drying records for commercial insurance and your records.
6. Repairs. Drywall, ceilings, flooring and finishes restored once dry.

What to Do First

• Shut off the water or the sprinkler zone if it is safe and you know how.
• Cut power to wet areas and protect electrical equipment.
• Move inventory, records and equipment off wet floors or cover them.
• Photograph everything for your insurance claim.
• Call 786-919-0159, and notify your property manager or landlord.

Commercial Insurance and Business Interruption

Commercial property policies typically cover sudden water damage to the building and contents, and many include business interruption coverage for lost income while you are closed. Flood damage usually requires separate flood insurance. Detailed documentation from the first day, including moisture readings and drying records, helps your claim and your adjuster.

Restaurants and Commercial Kitchens

Restaurants face water damage from ice machines, dish machines, floor drains, grease traps and walk-in coolers, and any downtime means lost revenue and spoiled inventory. Health and safety come first: contaminated water near food prep areas must be handled with protective cleanup and disinfection. Crews can work overnight between services and contain areas so the rest of the restaurant can keep operating when possible.

Warehouses and Industrial Buildings

Large flat roofs, fire sprinkler lines and loading docks are the most common sources of water damage in warehouses. Water spreads quickly across large open floors and into racking, pallets and inventory. Fast extraction with commercial-scale equipment, moving inventory off wet floors and drying the slab and walls limit the loss. Moisture documentation helps sort out what inventory was affected for insurance.

Offices, Medical Practices and Retail

In offices and medical practices, water threatens electronics, records and patient-facing spaces. Retail stores worry about inventory and customer access. Containment lets unaffected areas stay open, and after-hours work keeps disruption down. Crews can coordinate with building management and other tenants in multi-tenant buildings, where a leak in one suite often reaches the next.

Hotels, Short-Term Rentals and Multifamily

In hotels and apartment buildings, a single leak can take several rooms or units out of service and affect guests or tenants on other floors. Crews work room by room, coordinate with management to relocate occupants when needed and document each affected unit. Getting rooms back in service quickly limits lost revenue.

Planning Before an Emergency

• Know where the main water shutoff and sprinkler control valves are, and who can operate them.
• Keep an after-hours contact list for property management, owners and key staff.
• Store critical records and inventory off the floor where possible.
• Save 786-919-0159 in your emergency contacts.
• Review your property and business interruption coverage with your agent.

Documentation for Commercial Claims

Commercial claims often involve the building owner, tenants and several policies. Detailed photos, moisture logs, equipment records and lists of affected inventory help everyone understand the loss and speed up the claim. Crews keep records from the first visit through the final repair.

Multi-Tenant Buildings

In shopping centers, office buildings and mixed-use properties, water rarely stays in one suite. A roof leak or plumbing failure can affect several tenants, common corridors and the floors below. Crews document each affected space separately so the property owner and each tenant can file with their own insurance. Coordinating with property management keeps access and communication organized.

Protecting Equipment, Records and Inventory

Electronics, servers, medical equipment and machinery should be shut down and moved or covered as soon as it is safe. Paper records that get wet can often be saved by freezing them until they can be dried. Inventory on floors or low shelves should be moved to dry areas and photographed for your claim. Crews can help move contents out of affected areas during extraction.

Drying Large Spaces

Large commercial spaces, such as warehouses, open-plan offices and retail floors, need drying equipment sized for the volume of the building. Crews may use large dehumidifiers, air movers placed in rows and temporary barriers to focus drying where it is needed. Daily moisture readings across the space show progress and when each area is ready to reopen.

Churches, Schools and Community Buildings

Churches, schools, daycares and community centers often have large rooms, older plumbing and limited staff on site after hours, which means leaks can run unnoticed overnight or over a weekend. Fast extraction and drying help these buildings reopen for services, classes and events. Crews can work around schedules and coordinate with facility staff or volunteers.

Fire Sprinkler Discharges

A broken sprinkler head, a frozen or damaged pipe, or an accidental hit from a forklift or ladder can release a large amount of water in minutes. Shut off the sprinkler zone only if you know how and it is safe, notify the fire alarm monitoring company, protect inventory and electronics and call. Sprinkler water is usually clean at first, which means fast drying can save more of the building.

Reopening After Water Damage

Reopening depends on more than dry floors. Electrical systems, fire alarms and sprinklers may need to be checked and certified, and health inspections may be required for food service. Final moisture readings and cleaning records help show inspectors, landlords and insurers that the space is ready for employees and customers again.

Related Services

• Condo and HOA Water Damage: for associations and managers
• Flood Cleanup: storm and surge flooding
• Sewage Cleanup: drain and sewer backups
• Mold Remediation: when water has led to mold

Where We Provide Commercial Water Damage Restoration

Commercial water damage restoration is available 24/7 across all three South Florida counties, in every city, town and neighborhood:

• Miami-Dade County: Miami, Hialeah, Miami Beach, Coral Gables, Doral, Kendall, Homestead and more
• Broward County: Fort Lauderdale, Hollywood, Pembroke Pines, Coral Springs, Pompano Beach and more
• Palm Beach County: West Palm Beach, Boca Raton, Delray Beach, Jupiter, Wellington and more

See every community on our South Florida service areas page.

Commercial Water Damage Questions