Water Damage Restoration Services

Whatever got wet and however it happened, call 786-919-0159. A live person answers 24 hours a day and sends a local restoration crew with a fast response anywhere in Miami-Dade, Broward and Palm Beach counties.

Water damage restoration is really several jobs in one: stopping the source, getting the water out, drying the structure completely, cleaning and disinfecting what was touched, and rebuilding what had to be removed. Some situations add more, like mold, sewage or storm damage. You do not need to sort out which service you need before you call. Describe what you are seeing, and the crew figures out the rest on site.

All Water Damage Services

Emergency Services: The First 24 to 48 Hours

The first day or two decide how big the job gets. Water spreads under flooring and up drywall within hours, and mold can start growing in 24 to 48 hours in South Florida’s heat and humidity.

• Water extraction removes standing water from floors, carpet and low spots.
• Water mitigation and drying stops the damage from spreading and dries the structure with commercial equipment and daily moisture readings.
• Sewage cleanup handles contaminated water from backups and overflows safely.
• Flood cleanup deals with water that came in from outside during storms, king tides and surge.

Restoration and Repair Services

Once everything reads dry, the rebuilding starts. Water damage repair restores drywall, baseboards, flooring, cabinets and paint. When water hid long enough for mold to grow, mold remediation contains and removes it. After hurricanes, storm damage restoration covers roof leaks, wind-driven rain and flooding, and fire and smoke damage restoration handles the soot, odor and water left after a fire.

Services by Source of the Water

• Burst pipes and leaks: supply lines, slab leaks, water heaters and old cast iron drains.
• AC and appliance leaks: condensate overflows, washers, dishwashers and ice makers.
• Ceiling and wall water damage: leaks from above, inside walls and from the unit upstairs.

Services by Type of Property

• Condo and HOA water damage: unit-to-unit leaks, shared walls and association coordination.
• Commercial water damage: offices, restaurants, retail, warehouses and multifamily buildings.

What Every Job Includes

• A live person on the phone, 24/7. No voicemail and no call center menu.
• Moisture mapping. Meters and thermal cameras find water inside walls, under tile and above ceilings.
• Documentation for insurance. Photos, moisture readings and drying records from start to finish.
• One crew for the whole job. From the first extraction to the final repairs, so you are not juggling contractors.

How to Choose the Right Help in an Emergency

When water is coming in, it is tempting to call the first number you find. A few questions help: Does a live person answer at 2 a.m.? Will the crew measure moisture inside walls, not just dry what they can see? Will they document the job for your insurer? Do they handle the whole job, or will you need separate companies for drying, mold and repairs?

Every call to 786-919-0159 reaches a live person, and the restoration companies that respond map moisture, document the work and handle the full job from extraction through repairs.

Water Damage in South Florida: What Makes It Different

Three things set South Florida apart. Humidity means wet materials do not dry on their own, so mold can start in a day or two. Construction is mostly concrete block on a slab, so water spreads under tile and laminate and wicks up drywall. And the region’s mix of high-rise condos, older homes with cast iron plumbing and hurricane exposure creates water damage you do not see as often elsewhere. Every page on this site, from the services to the 166 county, city and neighborhood pages, is written with those local conditions in mind.

Residential and Commercial

Most calls come from homeowners, renters and condo owners, but the same 24/7 line serves businesses, property managers and associations. Offices, restaurants, retail stores, warehouses and multifamily buildings get crews that can work after hours, contain affected areas and document the loss for commercial insurance. See commercial water damage and condo and HOA water damage.

Questions to Ask on the Phone

You do not need a script, but these details help the crew arrive prepared: your address and whether it is a house, townhome, condo or business; where the water is coming from and whether it has been stopped; whether the water is clean, from a toilet or sewer, or from outside; how many rooms are affected; and whether there is power in the wet area. If you are calling for someone else, give the best contact number for whoever can meet the crew.

Emergency Versus Non-Emergency Water Damage

Some water damage cannot wait: active leaks, standing water, water near electrical outlets or the panel, sewage, ceilings that are sagging and anything involving a lot of water spreading through the home. Call right away for these. Other problems, like an old stain you just noticed or a musty smell in one closet, are less urgent but still worth checking soon, because hidden moisture keeps causing damage and can lead to mold. Either way, the same number works: 786-919-0159.

What Happens to Your Belongings

Furniture, rugs, electronics, documents and personal items often get caught in water damage. Crews move contents out of wet areas or block furniture up off wet floors so it does not wick water or stain carpet. Items that can be dried and cleaned are set aside; items that cannot be saved are photographed and listed for your insurance claim before disposal. If you have irreplaceable items like photos or important papers, point them out early so they can be protected first.

Calling for Someone Else

Many calls come from someone other than the owner: an adult child calling for a parent, a neighbor who spotted water under a door, a property manager, a landlord or building staff. That is fine. Give the address, the best contact number for whoever can meet the crew, and let the person who answers know if the owner is away. The crew can coordinate access and keep the owner informed.

Where We Provide Water Damage Services

Every service is available 24/7 across all three South Florida counties, in every city, town and neighborhood:

• Miami-Dade County: Miami, Hialeah, Miami Beach, Coral Gables, Doral, Kendall, Homestead and more
• Broward County: Fort Lauderdale, Hollywood, Pembroke Pines, Coral Springs, Pompano Beach and more
• Palm Beach County: West Palm Beach, Boca Raton, Delray Beach, Jupiter, Wellington and more

See every community on our South Florida service areas page.

Water Damage Service Questions